The Elder Abuse Prevention Unit (EAPU) Helpline is funded by the Queensland Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships to provide information, support, and referrals to older people and those who witness or suspect that an older person is experiencing abuse or neglect.
Helpline staff enter this non-identifiable information into PEARL (Prevention of Elder Abuse Record List), the EAPU’s custom-built research database. Data are extracted, analysed, and reported annually. The 2021 report contains a range of descriptive statistics and analyses of Helpline data collected during the 2020–21 financial year.